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Help & FAQ

Last updated · January 14, 2026

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    JustFans – Premium Content Creators SaaS is a fully featured PHP platform that allows you to launch your own premium, subscription-based social media network with ease. You can read more about it at this link.

    The platform enables creators to publish exclusive content that can be unlocked through monthly subscriptions, tips, paid posts, bundles, and special offers. Creators earn directly from their audience while subscribers enjoy premium, personalized content.

    Getting Started

    To begin using the platform:

    1. Create an account

    2. Verify your account (if required by platform settings)

    3. Start exploring creators or publishing content

    Publishing Content

    Once your account is active and verified, you can start publishing content and earning money.

    Creators can share a variety of content formats depending on the platform configuration, including regular posts, premium posts, stories, live streams, private messages, and other interactive content features.

    To create a post:

    • Navigate to the Create Post page

    • Write your content using the editor

    • Upload media by:

      • Dragging and dropping files into the text area, or

      • Clicking the file upload icon below the editor

    • Choose whether the content is free or paid

    • Publish your content

    Supported content types may include text, images, videos, and other media formats, depending on the platform configuration.

    Subscriptions

    Once your account is set up, you will be able to subscribe to creators, send tips, and unlock premium content using your PayPal account or a credit/debit card via Stripe.

    With an active subscription, you may also be able to chat with creators through the live messenger. Subscriptions can be cancelled at any time.

    Taxes & Rates

    Taxes and platform fees are configured by the site administrator. Depending on the platform settings, taxes may be applied per transaction or calculated and applied during withdrawals.

    Withdrawals 

    Withdrawals can be requested by creators at any time once eligible.

    Supported withdrawal methods include:

    • PayPal

    • Bank Transfer

    All withdrawals are manually processed by the administrator as an additional verification step.

    Reporting content

    To help keep the platform safe and respectful, you can report users or content that you believe violates the platform rules.

    In general, reporting is available from the options or expand menu (usually represented by a three-dot icon) found across the platform. You can access this menu on user profiles, posts, messages, stories, streams, and other supported content types.

    When you submit a report, our administrators will review it and take appropriate action if necessary. You may also block users to prevent them from viewing your profile or contacting you again.

    Contact Us

    If you have questions about these Terms, please contact us via the site’s contact form.

    Still have questions? Visit our Help Center or reach us through the contact form.

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